Any and all usage of the material and content on our website along with all associated services is subject to the terms and conditions under our privacy policy. The client’s acceptance of these guidelines and all future alterations is assumed as they proceed further.
All consultants at A2W regard guarding our clients’ privacy as the first tenet of their job. All information disclosed by our clients through all mediums, ranging from in-person to telephone conversations is safeguarded under a total data protection policy. Clients’ credentials which are needed for various immigration requirements are secured on each level of activity.
All payments made by our clients are processed through our payment processing agent and no personal or card details are retained with us except the payment details. All personally identifiable details about our clients and their card details, credit or debit, are kept confidential and are NOT stored, shared, leased, rented, or sold by our organization.
Any and all personal, as well as professional details about our clients, are kept confidential. All documents and paperwork provided by our clients are not disclosed to any individual or group, except any third parties that are essential for the required immigration procedure (Ex., Visa Immigration department and case officers). We store our clients’ names, contact and delivery details, and email addresses secured under our strict privacy policy.
Refund Policy
In case of a termination of a contract by a client between them and A2W Consultants before the completion of the services rendered by A2W, the client is not liable to claim a refund of their payments.
The client is required to read and understand the terms and conditions and be in agreement with them before a contract can be drafted between them and A2W.
The client may cancel or halt the application process at any point, however, they are not permitted any refunds regardless the date at which the contract was signed. A2W does not issue refunds as the consultants explain the application process and provide details about the rules and regulations of the country concerned, all in goodwill.
The client is responsible for any misrepresentation, forgery, or fraudulent information included in their application documents, including but not limited to: –
The CLIENT failed the medical;
The CLIENT has a criminal record;
The CLIENT is not proficient in the English language;
The CLIENT is unable to provide the relevant documents as per the respective country’s requirements.
No refund will be issued in the case of non-qualification for the applied immigration program. The disqualification of the client by the respective immigration department may be based on, but not limited to the following reasons: –
Medical
Security
Misrepresentation
Insufficient information
Insufficient funds
Misleading information
Non-accredited, unrecognized, or false credentials
Work experience wherein the case officer is not satisfied with the evidence provided by the applicant
Non-submission of complete/required documents within the stipulated time changes introduced by the relevant Government office
Non-cooperation by the client or their dependents
Violation of contractual clauses
A refund can be issued on special consideration against A2W terms and conditions. The refund can take up to 90 days to process at the sole discretion of the legal department at A2W Consultants.
For further information, please refer to the retainer agreement signed by both parties.